Shipping

Carriers

We ship world-wide using Australia post and reputed courier companies. Free standard shipping is available for most products* delivered to addresses in Australia.

Dispatch

We aim to dispatch orders within one business day. All products are dispatched directly from warehouses in Australia.

Shipping

A street address and a contact phone number is required for all shipments.

Shipping times vary depending on the destination and the shipping method chosen. Shipping times are estimates only. We cannot guarantee that your order will be delivered by a given date, as the shipment will be out of our control once it leaves our warehouse.

We may ship products using alternative carriers or shipping methods that provide a better or equal level of service to the one you have chosen. If you choose free shipping at checkout, your order will be shipped using the cheapest carrier service available at the time of dispatch. 

We recommend that all purchases be shipped to a location that is attended during business hours. Shipments are usually marked with 'Authority To Leave' and those that are left at unattended premises are the responsibility of the buyer. 

Please  contact us before purchasing if you have any special delivery requirements.

Pick-up

Local pick-up is not available.

* Free shipping is not available for following products:

Air Seeder Hoses - All Variants
Fire Hose - Some Variants
Dairy Wash Down Hose - Some Variants
Drum Pump Fuel Transfer Hose - Some Variants
Anti Kink Knitted Garden Hose - Some Variants
Premium Garden Hose - Some Variants

 

 

60 Day Money Back Guarantee

60 Day Money Back Guarantee

If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase.

The amount of the refund depends on the reason for the return.

Reason for the return

Amount of refund

Defective Products and Incorrect Deliveries

Full refund (or free replacement if you prefer), plus your return shipping costs.

Products Lost or Damaged in Transit

Full refund (or free replacement if you prefer), plus your return shipping costs.

Change of mind

Purchase price less our original shipping cost. 

Some conditions apply. See our return policy for full details.

Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.

Sale

Unavailable

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★ Customer Reviews ★

Customer Reviews

685 reviews
89%
(609)
4%
(30)
2%
(14)
1%
(5)
4%
(27)
Not quite what I ordered

I purchased 6 nozzles, 1 was not the sort I ordered, and one was missing the o-ring which makes it unusable for now. I emailed and eventually got a reply asking for pic which I provided, and have heard nothing since. I doubt i'd purchase there again

soak hose

really good

Fire Hose

Exactly what I ordered, at a good price, and on time.
Australian made as well!
Say no more.

Great to Deal with

Australian made 12mm drinking water hose 👍👍

Four Hoses

Terrific product for watering. I needed 4 fur to the size of the gardens. Great people to deal with and service and delivery was excellent. Thank you.