Shipping

Carriers

We ship world-wide using Australia post and reputed courier companies. Free standard shipping is available for most products* delivered to addresses in Australia.

Dispatch

We aim to dispatch orders within one business day. All products are dispatched directly from the manufacturers' warehouses in Australia.

Shipping

A street address and a contact phone number is required for all shipments.

Shipping times vary depending on the destination and the shipping method chosen. Shipping times are estimates only. We cannot guarantee that your order will be delivered by a given date, as the shipment will be out of our control once it leaves our manufacturer's warehouse.

We may ship products using alternative carriers or shipping methods that provide a better or equal level of service to the one you have chosen. If you choose free shipping at checkout, your order will be shipped using the cheapest carrier service available at the time of dispatch. 

We recommend that all purchases be shipped to a location that is attended during business hours. Shipments are usually marked with 'Authority To Leave' and those that are left at unattended premises are the responsibility of the buyer. 

Please  contact us before purchasing if you have any special delivery requirements.

Pick-up

As products are dispatched from manufacturers' warehouses local pick-up is not available.

* Free shipping is not available for following products:

Air Seeder Hoses - All Variants
Fire Hose - Some Variants
Dairy Wash Down Hose - Some Variants
Drum Pump Fuel Transfer Hose - Some Variants
Anti Kink Knitted Garden Hose - Some Variants
Premium Garden Hose - Some Variants

 

 

60 Day Money Back Guarantee

60 Day Money Back Guarantee

If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase.

The amount of the refund depends on the reason for the return.

Reason for the return

Amount of refund

Defective Products and Incorrect Deliveries

Full refund (or free replacement if you prefer), plus your return shipping costs.

Products Lost or Damaged in Transit

Full refund (or free replacement if you prefer), plus your return shipping costs.

Change of mind

Purchase price less our original shipping cost. 

Some conditions apply. See our return policy for full details.

Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.

Sale

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★ Customer Reviews ★

Customer Reviews

466 reviews
91%
(422)
4%
(17)
2%
(9)
0%
(1)
4%
(17)
Vertical Garden

Hi,
We have just put the vertical garden on the wall yet to plant it out.
So far so good. Very easy to assemble and mount. Everything needed was in the boxes.
Quality moulding. The screws may be an issue in the future if they rust.
As a suggestion, provide a list of plants that would be suitable for a vertical garden.

Regards
Robert Lee

Great service, item as described and good communication.

Air Breathing Hose 10mm x 50 metres

compressor hose

would recommend ,very quick

Soaker hose 4x30 meter

Good quality does the job well I brought 4x30 meter