Returns & Refunds

60 Day Money Back Guarantee

We offer a 60 day money back guarantee on all purchases, subject to the following terms.

Defective Products and Incorrect Deliveries

Depending on the nature of the claim we may ask you to submit evidence such as photographs or return the product to us. Once we have reviewed the evidence or returned product and have verified the defect or error, we will provide a free replacement or full refund of the original purchase price and shipping costs. Depending on the circumstances, we may also refund the return shipping costs incurred by you.

Change of Mind

If you change your mind after purchasing a product, we will refund the purchase price less our shipping costsprovided the product is not used, and returned in a clean, saleable condition in original packaging with all tags, labels and accessories. 

Products Lost or Damaged in Transit

We will offer a full refund or a free replacement (plus your return shipping costs, if applicable) for products that are lost or damaged in transit.

In all instances you must contact us within 60 days of the date of purchase with details of your claim. Refunds or replacements may be denied if the product returned has been cut, altered or otherwise damaged after delivery or damaged during the return shipping process.

 

 

60 Day Money Back Guarantee

60 Day Money Back Guarantee

If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase.

The amount of the refund depends on the reason for the return.

Reason for the return

Amount of refund

Defective Products and Incorrect Deliveries

Full refund (or free replacement if you prefer), plus your return shipping costs.

Products Lost or Damaged in Transit

Full refund (or free replacement if you prefer), plus your return shipping costs.

Change of mind

Purchase price less our original shipping cost. 

Some conditions apply. See our return policy for full details.

Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.

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★ Customer Reviews ★

Customer Reviews

680 reviews
89%
(606)
4%
(29)
2%
(13)
1%
(5)
4%
(27)
Very impressed with the quality of the hose and fittings

The flow through the hose is also very good.

Great quality hose I would recommend it

4 Piece Brass Garden Hose Fitting Set 12mm (1/2")

Slow delivery

Delivery took 12 days. The product is great.

Very well informed

It was well boxed and delivery kept updated. Keep it up