We offer a 60 day money back guarantee on all purchases, subject to the following terms.
Depending on the nature of the claim we may ask you to submit evidence such as photographs or return the product to us. Once we have reviewed the evidence or returned product and have verified the defect or error, we will provide a free replacement or full refund of the original purchase price and shipping costs. Depending on the circumstances, we may also refund the return shipping costs incurred by you.
If you change your mind after purchasing a product, we will refund the purchase price less our shipping costs, provided the product is not used, and returned in a clean, saleable condition in original packaging with all tags, labels and accessories.
We will offer a full refund or a free replacement (plus your return shipping costs, if applicable) for products that are lost or damaged in transit.
In all instances you must contact us within 60 days of the date of purchase with details of your claim. Refunds or replacements may be denied if the product returned has been cut, altered or otherwise damaged after delivery or damaged during the return shipping process.
Australian Hose Distributors Pty Ltd
ABN 56 604 478 355
1300 437 300
525-527 Hammond Road, Dandenong South, VIC 3175, Australia
3 Louise Baille Avenue, Narre Warren South, VIC 3805, Australia