Sales Tax Refund for International Customers

Sales Tax Refund for International Customers

October 30, 2017

We now offer full refund of Australian sales tax (GST) to our international customers.The refund is given by way of a 10% discount of the product value of qualifying orders.

Customers from US, Canada, UK, New Zealand and Norway can can get an instant tax refund by entering the discount code NOTAX at checkout. Customers from other countries can claim the refund by emailing us the order number within 24 hours of purchase.

Click here to view full terms and conditions of this offer.



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    60 Day Money Back Guarantee

    60 Day Money Back Guarantee

    If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase.

    The amount of the refund depends on the reason for the return.

    Reason for the return

    Amount of refund

    Defective Products and Incorrect Deliveries

    Full refund (or free replacement if you prefer), plus your return shipping costs.

    Products Lost or Damaged in Transit

    Full refund (or free replacement if you prefer), plus your return shipping costs.

    Change of mind

    Purchase price less our original shipping cost. 

    Some conditions apply. See our return policy for full details.

    Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.

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    ★ Customer Reviews ★

    Customer Reviews

    444 reviews
    91%
    (406)
    4%
    (17)
    2%
    (9)
    0%
    (1)
    2%
    (11)
    Great value

    My hose arrived today, packaged well, I and complete, ready to hook onto pump.
    I recommend this fire fighter hose, exceptional value for money.

    A new drinking hose

    Good service. . Quick turn around.

    I Not received it yet

    Great customer service

    A mistake was made with my order but I'm very happy with the quick response in fixing the mistake. Great customer service!
    I am a returning customer and I have problem in recommending there yellow fire hoses.