Holiday Notice

Holiday Notice

November 30, 2016

Holiday Closure

Our warehouse and customer service operations will be closed for Christmas holidays from Thursday 22nd December 2016 to Monday 2nd January 2017.

Orders received during this period will be dispatched in batches from 3rd January 2017 onward.

Shipping Delays

Due to the increased demand on transport services at this time, you may experience delays in receiving  products purchased from our stores during December, especially if you live in regional areas or Western Australia.

 



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60 Day Money Back Guarantee

60 Day Money Back Guarantee

If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase.

The amount of the refund depends on the reason for the return.

Reason for the return

Amount of refund

Defective Products and Incorrect Deliveries

Full refund (or free replacement if you prefer), plus your return shipping costs.

Products Lost or Damaged in Transit

Full refund (or free replacement if you prefer), plus your return shipping costs.

Change of mind

Purchase price less our original shipping cost. 

Some conditions apply. See our return policy for full details.

Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.

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★ Customer Reviews ★

Customer Reviews

444 reviews
91%
(406)
4%
(17)
2%
(9)
0%
(1)
2%
(11)
Great value

My hose arrived today, packaged well, I and complete, ready to hook onto pump.
I recommend this fire fighter hose, exceptional value for money.

A new drinking hose

Good service. . Quick turn around.

I Not received it yet

Great customer service

A mistake was made with my order but I'm very happy with the quick response in fixing the mistake. Great customer service!
I am a returning customer and I have problem in recommending there yellow fire hoses.