60 Day Money Back Guarantee

60 Day Money Back Guarantee

February 18, 2016

We now offer a 60 Day Money Back Guarantee on all purchases made on our online store and Facebook Shop.

Free replacement or full refund (including shipping costs) are available for defective products and incorrect deliveries, while an exchange or refund (excluding shipping costs) is provided for change of mind.

Click here to view full terms and conditions.



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60 Day Money Back Guarantee

60 Day Money Back Guarantee

If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase.

The amount of the refund depends on the reason for the return.

Reason for the return

Amount of refund

Defective Products and Incorrect Deliveries

Full refund (or free replacement if you prefer), plus your return shipping costs.

Products Lost or Damaged in Transit

Full refund (or free replacement if you prefer), plus your return shipping costs.

Change of mind

Purchase price less our original shipping cost. 

Some conditions apply. See our return policy for full details.

Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.

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★ Customer Reviews ★

Customer Reviews

444 reviews
91%
(406)
4%
(17)
2%
(9)
0%
(1)
2%
(11)
Great value

My hose arrived today, packaged well, I and complete, ready to hook onto pump.
I recommend this fire fighter hose, exceptional value for money.

A new drinking hose

Good service. . Quick turn around.

I Not received it yet

Great customer service

A mistake was made with my order but I'm very happy with the quick response in fixing the mistake. Great customer service!
I am a returning customer and I have problem in recommending there yellow fire hoses.