60 Day Money Back Guarantee

If you are not happy with your purchase, you can return it to us for a refund within 60 days of purchase. The amount of the refund depends on the reason for the return.

Reason for the return

Amount of refund

Defective Products and Incorrect Deliveries

Full refund (or free replacement if you prefer), plus your return shipping costs.

Products Lost or Damaged in Transit

Full refund (or free replacement if you prefer), plus your return shipping costs.

Change of mind

Purchase price less our original shipping cost. 

Refunds or replacements may be denied if the product returned has been cut, altered or otherwise damaged after delivery or damaged during the return shipping process due to poor packaging.

Claims for defective products made after 60 days of purchase will be processed according to the applicable manufacturer warranty.


Shipping and Returns

Free Shipping to Selected Postcodes

Carriers

We offer free standard courier shipping for deliveries made to selected postcodes in Australia. We also ship to international destinations covered by Australia Post and reputed courier companies.


60 Day Money Back Guarantee

If you are not happy with a product purchased from our store, you can return it to us within 60 days for a full or partial refund, depending on the circumstances.


About Us

Australian Hose Distributors Pty Ltd

ABN 56 604 478 355

We are an online hose warehouse based in Melbourne, Australia, serving both personal and business customers since 2015. We offer a wide range of air, water, chemical and fuel hoses for use in household, agricultural and industrial applications. Most of our products are sourced from Esdan Plastics, an ISO9001 certified Australian hose factory in Melbourne, and comes with full manufacturer warranty.


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